Customer Service

Customer Service Policy

The mission of travertinetiles.net.au is to give to you a wide range of travertinetiles.net.au materials, to provide up to the minute and accurate information, and to offer services and products desired. In fulfilling this mission the travertinetiles.net.au site strives to act as the most convenient point of access for the needed materials and information and to actively seek to make community members and organizations aware of travertinetiles.net.au products and services.

In fulfilling its mission, the travertinetiles.net.au strives at all times to provide excellence in customer service. Excellence in customer service means that educated and knowledgeable providers are ready to assist viewers in finding the materials and services they want and need. Excellence in customer service also means that the providers will try to offer services in a fair manner that treats everyone with courtesy and respect and asks for courtesy and respect in return.

The following elements are emphasized in providing public service:

  1. travertinetiles.net.au providers will treat every patron with equal respect and every request with equal importance.
  2. Courtesy and attention to the needs of the travertinetiles.net.au user will be the key to all interactions. providers will try to be flexible in meeting travertinetiles.net.au viewers’ needs. Whenever possible, judgment calls will be made in the viewers’ favor.
  3. Skilled travertinetiles.net.au providers will use their knowledge of travertinetiles.net.au resources to fulfill requests in a timely manner or else present alternatives when requests cannot be met immediately.
  4. travertinetiles.net.au rules and procedures exist to make travertinetiles.net.au resources available on an equitable basis. If anyone has a question about why travertinetiles.net.au has a policy or if the purpose of a policy is not understood, an explanation should be provided or else referred to a supervisor or the director of travertinetiles.net.au.
  5. The ultimate goal of travertinetiles.net.au is to meet travertinetiles.net.au viewers’ expectations for service while fulfilling the travertinetiles.net.au’s mission. Any comments are welcome regarding how well those expectations are being met.

Ethics:
All travertinetiles.net.au viewers deserve equal consideration and dignity for their requests for travertinetiles.net.au providers will seek to carry out the mission of travertinetiles.net.au in a way that provides optimum service to all.

travertinetiles.net.au providers recognize the confidentiality rights of travertinetiles.net.au viewers. As a result, travertinetiles.net.au providers will not reveal the identity of people using travertinetiles.net.au materials to a third party nor will travertinetiles.net.au providers reveal the items checked out on another patron’s make up.